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Shipping Policy

At Wildflwr, we aim to deliver your order in a timely and secure manner. Please review the following shipping policy before placing an order.

1. Processing Times

  • Orders are processed within [X business days] after payment is received.

  • Processing time does not include weekends, holidays, or shipping transit time.

  • During high-demand periods, processing times may be longer.

2. Shipping Methods & Delivery

  • We offer domestic and international shipping through trusted carriers.

  • Delivery times vary by location and carrier. Estimated delivery dates are provided but not guaranteed.

  • Once an order has been shipped, tracking information will be provided to the customer via email.

3. Shipping Delays

  • Wildflwr is not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.

  • Customers acknowledge that shipping times may extend beyond standard retail delivery windows.

  • Refunds will not be issued due to shipping delays.

4. Incorrect or Incomplete Addresses

  • Customers are responsible for providing accurate shipping information.

  • Wildflwr is not liable for packages lost, delayed, or returned due to incorrect or incomplete addresses provided by the customer.

  • If a package is returned to us due to an incorrect address, the customer may be required to pay additional shipping fees for reshipment.

5. Lost, Stolen, or Damaged Packages

  • Once a package is marked as "Delivered" by the carrier, Wildflwr is not responsible for lost or stolen items.

  • If an item is damaged in transit, please contact us within 5 days with photo evidence. We will review the issue and may provide a replacement or store credit.

  • Customers may file a claim directly with the shipping carrier for lost or stolen packages.

6. International Shipping & Customs

  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.

  • Wildflwr is not liable for packages held or delayed at customs.

7. Order Tracking

  • Tracking details will be sent via email once the order has been shipped.

  • Customers are responsible for monitoring their tracking updates and contacting the carrier if issues arise.

8. Cancellation of Orders

  • Orders cannot be canceled once they have been processed or shipped.

  • Refunds are only issued if Wildflwr cancels an order due to stock or fulfillment issues.

9. Legal Disclaimer

  • By purchasing from Wildflwr, you agree to our shipping policies and understand that Wildflwr is not legally responsible for delays, losses, or damages caused by third-party shipping carriers or customs authorities.

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